For Employers
We take time to understand your household before we recommend anyone. And we stay involved long after the match is made.
How we work
01
Every household is different. Some families need help with young children. Some are caring for an elderly parent. Some need someone to hold the household together while both parents work. Before we recommend anyone, we take time to understand what your home actually needs — and what kind of person will fit well in it.
02
We look beyond the skills on paper. Experience matters, but so does temperament, working style, and the small things that make a household feel comfortable. We take the time to get this right — because a careful match at the start avoids a great deal of difficulty later.
03
Our work does not end when your helper arrives. We check in — at the end of the first day, after the first week, and at the one-month mark. If something is not working, we want to know while it is still small enough to fix. We are here for the whole journey, not just the start of it.
What we can help with
Helpers experienced in caring for newborns, infants, and young children, including families with specific routines or early learning needs.
Helpers who are patient and attentive with older adults, including those with mobility needs, health conditions, or who benefit from companionship and daily assistance.
Helpers who keep the home running smoothly, including meal preparation for families with particular tastes, dietary needs, or busy schedules.
Helpers suited to a busy family home, handling a range of day-to-day tasks with care and reliability — the steady hands that let a household breathe.
Beyond the placement
When your helper starts, we do not step back. You will have a named contact at Bethel EA — someone reachable on WhatsApp — for the life of the placement. In the first month, we check in at the end of the first day, after the first week, and at the one-month mark. These are short, friendly conversations. They exist because small adjustments are easiest to make early, and because we would rather hear about a difficulty than have you carry it alone.
If a conflict arises between you and your helper, we offer free mediation. We listen to both sides and help find a way forward. If the match turns out to be a genuine mismatch — for any reason — we have a clear replacement policy designed to reduce the uncertainty on your side. We will explain exactly what it involves before you commit to anything.
In the rare situation where a helper cannot safely remain in your home, we have emergency accommodation available. We also support her well-being outside the home — rest-day programs and community connections, run in partnership with organisations that do this work well. A helper who is cared for does better work. More than that, it is simply the right thing. You can read more about all of this on our Beyond the Placement page.
Tell us a little about your household and what you are looking for. There is no obligation — just a conversation to see if we are the right fit.
Start the conversation