How It Works

From the first conversation
to the last check-in.

We walk with you through every stage — the search, the match, the paperwork, and everything that comes after.

The process

Step by step, from start to ongoing

This is the shape of a placement with Bethel EA — from your first message to the support that continues long after your helper starts.

01

Start with a conversation

We do not begin with a form or a catalogue. We begin by listening. Tell us about your household, your schedule, and what you are looking for — this first conversation shapes everything that follows.
02

We find people who fit

Based on what we learn, we look for helpers who match your household — not just on experience and skills, but on working style and temperament. This takes time. We think that is the right way to do it.
03

We introduce you

Before anything is decided, we introduce you to the helpers we think are a good fit. You have time to ask questions and decide at your own pace. There is no pressure to commit.
04

The paperwork

Once you have found the right match, we handle the work permit application, the insurance, and the MOM documentation. We guide you through anything that involves you directly — including the Employer's Orientation Programme for first-time employers.
05

The first day

Your helper arrives. We are in touch. We check in at the end of the first day to make sure both sides are settling in well.
06

From here, we stay

Check-ins continue at one week and one month. You have a named contact for the life of the placement. If anything comes up, you know exactly who to reach — and they already know your case.

The support that happens after placement has its own page. Read about what "beyond the placement" actually means in practice.

There is no checklist to complete before you get in touch. Just start the conversation.